Tyler Alvord

Let's get connected

I'm here to build the best solutions for customers and internal teams

Some fun numbers about me:

8

Customers Helped

4000+

Support Video views

49,000

My Experience

Solutions Architect | PaperCut Software

I focus on technical sales, internal and external training, and market feedback. When I get the chance, I've been keen to build process and optimize how we work together as a multinational organization.

I work with all sizes of customers to scope and configure their environments and the product from top-of-funnel to final implementation.

2019 - Present

Key Experiences

Channel Driven Technical Sales

Training, collaborating with, and supporting external teams

Advanced setups including HA and Network Load Balancing

Documentation, product acquisition, and developer feedback

Project Management

Network Administrator | Tekology

At Tekology, I served as the primary point of contact for the VAR, servicing a portfolio of small-to-medium sized business ranging from a handful of users to over one hundred. I serviced industries including education, manufacturing, and construction and provided help desk support, IT Project planning, network management, and on-site installation and support.

2016 - 2018

Key Experiences

Technical Customer Support

Tickets, calls, and in-person assistance for all levels of experience

User provisioning, hardware acquisition, and licensing

Systems Administration

Scheduling and consultation, margin and quota requirements

Sales and Communication

My Administrative Catalogue

Microsoft Azure

Google Workspace

Google Cloud Platform

Meraki

Active Directory

Jamf Cloud

Zendesk

Zoho

Ring Central

HyperComply

Proxmox

Domains and DNS

...and more!